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[Rancher] Operational Advisory, 20201210: Related to deprecation of dockershim in Kubernetes v1.20 (000020536)
01/06/2022
Security vulnerability: Trojan Source, invisible source code vulnerabilities. (CVE-2021-42574) (000020535)
01/05/2022
Security vulnerability: log4j remote code execution aka log4shell CVE-2021-44228 (000020526)
12/13/2021
[Rancher] Could you illustrate the severity levels with subject lines of sample support cases? (000020502)
11/11/2021
Does my Rancher Prime Support subscription for production environment also covers testing and staging environments? (000020500)
11/11/2021
Is Rancher Prime support only for production environments? (000020499)
11/11/2021
How does Rancher track our license usage? (000020498)
11/11/2021
[Rancher] Can we have a mix of unsupported and supported nodes at our choice/discretion? (000020496)
11/11/2021
[Rancher] Does my support subscription to Rancher include support for Longhorn? (000020495)
11/11/2021
I see some node drivers tagged as "Active" when I install Rancher. What does this mean? (000020494)
11/11/2021
I see node drivers tagged as "Built-in". What does that mean? (000020493)
11/11/2021
Does Rancher Support covers OpenStack clusters? (000020491)
11/11/2021
[Rancher] Could you clarify what you generally mean by a "certified integration" to another software system or service? (000020483)
11/11/2021
What are the certified integrations with authentication providers covered by Rancher Support? (000020482)
11/11/2021
[Rancher] What are the certified integrations with storage class provisioners covered by Rancher Support? (000020481)
11/11/2021
[Rancher] What are the certified integrations with persistent volume plugins covered by Rancher Support? (000020480)
11/11/2021
Would Rancher Support provide assistance if we change the default configurations of one or more of these components listed in Rancher support matrix? (000020479)
11/10/2021
Would Rancher Support provide assistance if we use components that are not listed in the Rancher support matrix? (000020478)
11/10/2021
Can we run Antivirus on our cluster nodes? (000020477)
11/10/2021
How (quickly) does Rancher respond to / resolve industry-reported vulnerabilities? (000020476)
11/10/2021
[Rancher] How would Rancher Support troubleshoot issues on systems where any external access is not allowed, for reasons of security and compliance? (000020475)
11/10/2021
Is Rancher software itself completely free? (000020474)
11/10/2021
[Rancher] We came across a mention of Fluentd as a software Rancher provides Support SLA on. Could you clarify what that covers? (000020472)
11/10/2021
[Rancher] Will Rancher fix the issue and release a patch, if the problem is root-caused in Istio? (000020471)
11/10/2021
[Rancher] Will Rancher fix the issue and release a patch, if the problem is root-caused in Flannel and Canal? (000020470)
11/10/2021

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